Refresh event trigger freezes the Home tab
SummaryWhen a section is in focus on the Home tab and a refresh event is triggered, the busy indicator displays continuously and the section freezes.
Error MessagesNot Applicable
Steps to Reproduce
- Configure a section in the Home tab with a refresh event.
- Launch the custom Interaction Portal.
- Set the focus on the configured section.
Root CauseAn issue in the custom application code or rules. The refresh condition references the datetime property, that does not align to /support the expected True or False values needed for an expression.
ResolutionPerform the following local-change:
Update the Refresh When condition to add Changes after the datetime property of interest.
Published June 1, 2017 - Updated August 2, 2017