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Support Article

Refresh other section with when condition is not working



User has configured the refresh other section with when condition as action for a button click, however when condition is returning true also it is not refreshing.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a button with the refresh other section with when condition.

Root Cause

A software use or operation error : In modal window, the user is trying to refresh a section which was included in parent section. When the user is in modal window, user is are able to perform action in modal window only. 


Perform the following local-change: 

When a target section is included in parent section, then for the target section include add refresh condition.



Published October 25, 2016 - Updated October 8, 2020

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