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Support Article

Refresh section does not work in a flow modal dialog

SA-48163

Summary



Updating a value in a modal dialog, does not update Clipboard values. However, a post value or a refresh action is initiated.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a flow in a modal dialog
  2. Add the input fields
  3. On change of input, call the Refresh section


Root Cause



This behavior is as per Pega product design.


Resolution



Here’s the explanation for the reported behavior: The flow in the modal action creates a new thread, for example, '.../$FlowModalProcess'. The Refresh section action posts to the '.../$FlowModalProcess' thread. Therefore, verify this thread to view the updates.

Explicit submission of the modal dialog, updates the parent thread and Clipboard results.



Suggest Edit

Published March 27, 2018 - Updated October 8, 2020

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