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Support Article

Refresh of a section included in top harness fails



User opens a portal in top harness which has another harness with different sections included. Users refreshes a section which is a part of the top harness from the harness which is embedded in the top harness. However, the refresh does not happen.

Error Messages

Not Applicable

Steps to Reproduce

1. Configure a top harness for the portal
2. Include another harness with sections in the top harness
3. Perform a refresh of a section included in the top harness from one of the sections 

Root Cause

The section inside the inner harness and the section in the top harness have different iFrames. Reload or Refresh does not happen across different iFrames.


Perform the following local-change in the action set inside the inner section Run Script and invoke ReloadTopSection:
Add the below code to the UserWorkForm:

function ReloadTopSection()
{' **Top section name** ');


Published December 19, 2019 - Updated October 8, 2020

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