Support Article
Reindex results do not provide the correct results
SA-84417
Summary
The reindex results do not provide the correct results.
Error Messages
Not Applicable
Steps to Reproduce
Click Reindex in the new environment.
Root Cause
The pyBatchIndexProcessor queue was in an Illegal state and did not process any index entry.
Resolution
Perform the following local-change:
Run the pxStartRunByID activity to restart the pyBatchIndexProcessor queue and pass the ID (name) of the queue processor.
Published December 2, 2021
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