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Support Article

Reindex results do not provide the correct results

SA-84417

Summary



The reindex results do not provide the correct results.


Error Messages



Not Applicable


Steps to Reproduce



Click Reindex in the new environment.


Root Cause



The pyBatchIndexProcessor queue was in an Illegal state and did not process any index entry.


Resolution



Perform the following local-change:

Run the pxStartRunByID activity to restart the pyBatchIndexProcessor queue and pass the ID (name) of the queue processor.
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Published December 2, 2021

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