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Support Article

ReloadHarness activity is causing error in application



During a service process, you can reload a harness using the Pega Activity ReloadHarness. However, between 7.1.8 Beta 2 and 7.1.8 GA this broke, and performing the refresh results in an error.


"There has been an issue; please consult your system administrator"

Steps to Reproduce

1. Visit http://[ip]:9080/prweb/ and login with [acct]/[pwd].
2. New >> [application] >> Accept.
3. Select the Dispute Transaction service process from the Interaction Driver.
4. Select Other actions >> Refresh.
5. You will see an error message.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is resolved by hotfix item HFix-22750.

Published July 14, 2015 - Updated October 8, 2020

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