Support Article
ReloadSection is reloading with stale data
Summary
While trying to refresh a section which has tabbed layout (refreshing all the tabs), user is calling a pre-processing activity where some properties are updated on the primary page. In tracer, the values getting updated properly.
But once reload starts, tracer shows old stale data and re-prints the screen with incorrect data causing serious data integrity issues.
Error Messages
Not Applicable
Steps to Reproduce
1. Refresh a section which contains tabbed layout on change of some other property in some other section rule.2. Provide a pre-processing activity on the refresh of the tabs.
Root Cause
"Refresh Whens" pre-activity was called in another context.
Resolution
Use "Refresh Other Section" instead of "Refresh Whens" to resolve the issue.
Published September 20, 2016 - Updated October 8, 2020
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