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Support Article

Remote tracer results contain rulesets that were not selected

SA-22972

Summary



Developer complaints that when they are trying to do remote tracing and selecting specific ruleset from tracer settings, the selected ruleset setting is not getting respected instead all the ruleset rules are getting traced.

Error Messages



Not Applicable

Steps to Reproduce



1. Open tracer.
2. Click Remote tracer.
3. Choose requestor.
4. Open Settings.
5. Chose ruleset.
6. Trace.
7. See that results contain unnecessary rows.


Root Cause



This issue was determined to be a product enhancement request. As per user expectation, user wants to see the remote tracer results with the rulesets which are selected. 
However, this is not possible as per current functionality. when performing a remote trace, the system does not take into account the settings on the ruleset list as we are tracing a different requestor. The other target requestor we are trying to trace could have a completely different ruleset stack.
 
Hence, PRPC will trace all rulesets of the target or remote requestor.


Resolution



An enhancement request, FDBK-15186, has been created for consideration by Pega Product Management. 
Suggest Edit

Published May 14, 2016 - Updated October 8, 2020

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