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Support Article

Rename, Delete, and Copy wizards fail with pyCommitError

SA-63455

Summary



The Rename a Class, Delete a Class, and Copy/Merge Ruleset wizards fail with pyCommitError in Designer Studio.


Error Messages



pyCommitError - using an insert failed


Steps to Reproduce



Run the Rename a Class, Delete a Class, or Copy/Merge Ruleset wizard.


Root Cause



A defect or configuration issue in the operating environment.
After upgrading from Pega 7.1 to Pega 7.3 there are two databases, one for PegaRules and another for PegaData. The pyID is generated from one database running the store procedue sppc_data_uniqueid_withouttran and getting pyLastReservedID from the table pc_data_uniqueid. This ID was then inserted in the pc_work_accel table in the other database. There was a mismatch between these tables.



Resolution

Perform the following local-change:

Update the pyLastReservedId column in pc_data_uniqueid table to a number higher than that of pyID column in the pc_work_accel table.

 

 

Suggest Edit

Published September 19, 2018 - Updated October 8, 2020

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