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Support Article

Repeat grid entries are not saved in Firefox



In a modal dialog, when entries are added and modal dialog is submitted, the entries are not saved. When the modal dialog is reopened, none of the repeat grid entries are shown. This happens only in Firefox browser. The same functionality works fine in IE and Chrome browsers.

Error Messages

Not Applicable

Steps to Reproduce

1. Add a repeat grid in a modal dialog.
2. In Firefox browser, add some rows and enter the data.
3. Submit the modal dialog.
4. Reopen the modal dialog to observe that none of the rows are displayed.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is resolved through the following Local-change:

Remove the usage of 'Using Page' in user’s Link configuration.

Published June 12, 2015 - Updated October 8, 2020

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