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Support Article

Repeated pyNavigation page created on clipboard

SA-40970

Summary



Performance degrades due to repeated creation of the pyNavigation page in the clipboard.


Error Messages



Not Applicable


Steps to Reproduce



Run the application and monitor the number of pages on each user session.

Root Cause



A defect in Pegasystems’ code or rules. pyNavigation page is created on the clipboard every time a user moves to a new screen in the application, even though these pages already exist.

Resolution



Apply HFix-35719

Published August 17, 2017 - Updated October 8, 2020

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