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Support Article

Repeating grid does not display in an email



On incorporatin a section (which has a table in it) in a Correspondence rule, the value in this section does not display in the correspondence. Additionally, the grid does not display in a table format.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section containing a repeating grid (table).
  2. Refer the section in the Correspondence rule.

Root Cause

An issue in the custom application code or rules.
User passed the table values after sending the mail. As a result, data is not present in the grid. The styles and the border lines of the grid are not present because the Pega styles are not carried out to the email which is an external system.


Perform the following local-change:

For data to display in the email, change the steps in the activity which generates the email.

For the table Styles (that is, when the border does not display), perform the below steps,
  1. Create a non-auto generated section.
  2. Include this section in the Correspondence rule at the beginning of the correspondence.
  3. Include the below code in the section,

    table {
      border-collapse: collapse !important;

    table, td, th {
      border: 1px solid black !important;
Suggest Edit

Published April 1, 2020 - Updated October 8, 2020

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