Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Replacement API for the old window.showModalDialog



In Pega 7.1.7, user is launching the Autonomic Event Services (AES) Manager portal (AES 7.1).

User opens the reports in the portal. The reports are launched in a modal dialog. On selecting the report, the data of the report comes up on the background screen and disappears from bottom to top of the screen.

Error Messages

The report that dispalys at the background is visible initially and disappears from bottom to top of the screen.

Steps to Reproduce

1. Configure AES and launch AES manager portal. 
2. Click on reporting tab and open any of the reports available ( In the environment provided click on "Resolved items" reports).
3. Select any of the report and observe that the report appears in the background screen and it disappears. 

Root Cause

A defect in Pegasystems’ code or rules. Changes made to AESManagerPortalContainer to have Screen Layout instead of Panel Layout.


Apply HFix-23590.

Published November 15, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us