Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Report custom filter page cannot be removed/cleared



User is using PRPC 7.1.8 with CPM 7.1.3.

Client is using custom filtering to achieve a shared approach a section named ReportFilter and a prefix name of CustomFilter which becomes a clipboard page to hold the report filter properties and values. This is fine for the first report execution as the page is created with no values and the user populates the selections. However when running another report the values from the previously created page are shown. There is no way that user can find to clear that page or hook in an activity or data transform to clear it either before or after the report is executed.

Error Messages

Not Applicable

Steps to Reproduce

Create a report using a report filter section and prefix. When launching the report you provide the filter criteria. when launching the report again the page is not cleared and retains the previously selected values. This is a problem when trying to use the same section and page for multiple reports.

Root Cause

There are multiple reports that use custom filtering and share the same prefix. For more than one report, each report using custom filtering should contain a unique prefix.


For more than one report, each report using custom filtering should contain a unique prefix, with this setup the issue reported can be avoided.
However when running a single report with custom filtering, launching the same report multiple times retains the filter values entered during last run. 
Suggest Edit

Published April 8, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us