Support Article
Report Definition Export to Excel Performance Issue
SA-8565
Summary
Report Definition Export to Excel Performance Issue: User reported issue that when they are trying to export data to Excel, their session are getting stuck.
Error Messages
Unable to synchronize requestor within 120 secs
Steps to Reproduce
Create a report definition which uses a declarative property that is target of a declarative expression.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
If any property is used as a column in the reports on which if there are any declare expressions are present, then while exporting the report in excel the declare expression gets fired which is not required.
Resolution
This issue is resolved by hotfix item HFix-7015
Published June 12, 2015 - Updated October 8, 2020
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