Support Article
Report definitions time out post upgrading
Summary
A few report definitions time out post upgrading to Pega 8.1.3.
Error Messages
Retrieving the report data exceeded the limit of '30' seconds. Please try making the report more specific by further limiting which rows to include.
Steps to Reproduce
Upgrade Pega 7.2.2 to Pega 8.1.3.
Root Cause
This behavior is as per the Pega product design.
Resolution
Here's the explanation for the reported behavior:
The report timeouts are prevented from being enforced on Pega 7.2.2 when it is used with PostgreSQL 42.x.x version of the JDBC JAR. Hence, the reports time out in the older versions as well.
Published October 12, 2019 - Updated December 2, 2021
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