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Support Article

Report displays incorrect result after Daylight saving

SA-105659

Summary



In a report definition, on passing 'Yesterday' as a filter condition, results do not display even when the results are present.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a report with two Filter conditions.
  2. Make the first filter condition as Start date is less than or equal to yesterday.
  3. Make the second filter condition as End date is greater than or equal to yesterday.


Root Cause



A software use or operation error.
The Operator time was located in the Europe timezone and the Daylight saving was enabled now.


Resolution



Here’s the explanation for the reported behavior:

For the Daylight saving, the time is reduced by one hour for the DateTime columns. 

Published April 11, 2020 - Updated October 8, 2020

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