Report Editor does not show any Properties in Data Explorer
SummaryUser reported that the Pega Customer Service (CS) Report Editor on the Interaction Portal does not show any Properties in Data Explorer.
Error MessagesNot Applicable
Steps to Reproduce1. Login to Pega Customer Service Application, run Interaction Portal.
2. Go to My Report. Click Add Report.
3. Pick any Case Type to report on.
Observe the data Explorer Section on the left. Best Bets, All Matches show only top level node but no Properties.
Root CauseA defect in Pegasystems’ code or rules.
ResolutionPerform the following local-change:
Add the following code in userworkform:
Published April 11, 2017 - Updated May 2, 2017