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Support Article

Report harness displays application Header, Footer, and Menu

SA-78679

Summary



The Report harness displays the application Header, Footer, and the Navigation menu.




Error Messages



Not Applicable


Steps to Reproduce

  1. Create a report in the application that is configured with a custom filter section.
  2. Process the report from a no-frame portal.
  3. Drill down the report. The main work area displays along with the application Header, Footer, and the Menu (which must not display).


Root Cause



A defect in Pegasystems’ code or rules.

The issue occurs only when a report with custom filters is loaded on a no-frame portal (such as CaseWorker).

In the case of no-frame portals, the portal Header, Navigation Menu panel, or Footer was added to every harness when a top navigation is performed for every desktop action.
In this case, when a report filter is opened in a popup, the target parameter (with a 'popup' value) is lost by the time the Submit button is clicked on the filter window.


Resolution



Apply the following hotfixes:
  1. HFix-50766
  2. HFix-52699

Published May 1, 2019 - Updated October 8, 2020

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