Support Article

Report pulling incorrect Data for CST time zone its OK for IST

SA-36576

Summary



When the user runs a report with operator time zone changed to CST for Q1 2017, the chart displayed on the screen is wrong - displaying only 12/2016, 01/2017 and 02/2017 it is expected to display 01/2017, 02/2017, 03/2017. When the operator time zone is changed to IST the chart displayed correct data. i.e for Q1 2017 the chart is displaying 01/2017, 02/2017, 03/2017

Error Messages



Not Applicable


Steps to Reproduce

  1. Change the operator time zone to CST
  2. Run the report for Q1 2017


Root Cause



A defect in Pegasystems’ code .

Resolution



Apply HFix-33642 to resolve the issue.

Published April 15, 2017 - Updated May 8, 2017

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