Support Article

Report rules do not retain filter criteria and sort orders

SA-30688

Summary



Report rules do not retain filter criteria and sort orders under two circumstances :

1. A repeat grid does not retain the previous sort order and filter selection when included in a tab with automatic refresh enabled. Refresh->List item cannot be used here since the entire tab is configured to refresh and user does not want an explicit link / button to refresh the worklist.

2. A repeat grid cannot be configured to retain the sort or filter criteria across sessions (Log off / Log in)

 

Error Messages



Not applicable


Steps to Reproduce



1. Create a report definition.
2. Create a section that uses a report definition in a repeat grid.
3. Display the section in user portal in a tab with "Automatic refresh" enabled on the tab.
4. Switch between tabs in the tabbed layout.


Root Cause



This issue was determined to be a product enhancement request.
 

Resolution



Following enhancement requests, have been created for consideration by Pega Product Management:

1. FDBK-17427 :Repeat grids do not retain filter details on Automatic refresh
2. FDBK-17428 : Maintain Sort and Filter conditions across sessions

Published November 26, 2016 - Updated October 8, 2020


100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.