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Support Article

Report schedule change not reflected in database or landing page

SA-24208

Summary



When the schedule for a report is changed from the Scheduled Tasks landing page, the updates are not seen in the database (pyMinimumDateTimeForProcessing) and in the landing page. This problem is intermittent.

Error Messages



Not Applicable

Steps to Reproduce

  1. Open an existing schedule for a report from the Scheduled Tasks landing page.
  2. Change the scheduled time to run the report.
  3. Save the changes.

Root Cause



A defect in Pegasystems’ code or rules. The Scheduled Task harness involved is refreshed twice. Executing an action in a harness after refreshing it is not a good practice because the harness may have events.

Resolution



Apply HFix-27835
Suggest Edit

Published June 16, 2016 - Updated October 8, 2020

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