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Support Article

Reports do not display scroll bars



Developer is on PRPC 7.1.6 with CPM 7.12 and Warranty Framework 7.1 deployment.
When user embeds the report definition on the CPM Manager portal with a link and opens the report, then horizontal and vertical scroll bars are not present.
Following figure illustrates the same:

Error Messages

Not Applicable.

Steps to Reproduce

1) Create a report definition in PRPC 7.1.6 with CPM 7.12 version
2) Make the report wide enough (number and width of columns) to overflow the browser window.
3) Add a link to run the report from the CPM Manager portal.
5) Open the CPM Manager portal and run the report

Root Cause

The root cause of this problem is a defect in Pegasystems’ code or rules. Style sheet CPMEndUser71R2_components.css is overriding the overflow attribute in the Report View harness, when the report is run from the CPM Manager portal, setting the value to "hidden" instead of "auto".


This issue is resolved through the following local change:
Include the following style block in pyReportEditorStyling.css, to override the overflow attribute:

.yui-skin-sam .yui-layout .yui-layout-unit-center DIV.yui-layout-bd {
overflow: auto;


Published January 31, 2016 - Updated October 8, 2020

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