Support Article
Reports list not updated while switching applications
SA-55332
Summary
Logging in to an application and loading the report browser, lists the reports available for that application.
On switching applications and loading the report browser, the report list reflects the previous application.
Error Messages
Not Applicable
Steps to Reproduce
- Create a report in two applications (SwitchApp1 and SwitchApp2).
- Log in to the User portal with the default application, SwitchApp1.
- Load the report browser. Verify the reports specific to SwitchApp1.
- Switch to the SwitchApp2 application.
- Load the report browser. The reports listed are specific to the SwitchApp1 application.
Root Cause
A defect in Pegasystems’ code or rules.
The data pages were on a requestor level and were not cleared when switching between applications. Therefore, the data pages were cleared intermittently. The parameters to the data page changed instead of being cleared.
Resolution
Apply HFix-41932.
Published February 14, 2019 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.