Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Representment Descriptions are not matching



Representment reason code descriptions are not matching with the latest Representment descriptions.

Error Messages


Steps to Reproduce

Chargeback the Dispute
Reopen the case by selecting Representment, in the drop down, the descriptions provided are not matching with the hotfix:7418 (Which are having latest descriptions)

Root Cause

Hfix-7418 is exclusively for the Acquirer framework.


Hfix-7418 is exclusively for the Acquirer framework. User was expecting this to work for Issuing Framework. Further analysis was provided confirming the functionality of this hot fix.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us