Support Article
Representment Descriptions are not matching
SA-1281
Summary
Representment reason code descriptions are not matching with the latest Representment descriptions.
Error Messages
NA
Steps to Reproduce
Chargeback the Dispute
Reopen the case by selecting Representment, in the drop down, the descriptions provided are not matching with the hotfix:7418 (Which are having latest descriptions)
Root Cause
Hfix-7418 is exclusively for the Acquirer framework.
Resolution
Hfix-7418 is exclusively for the Acquirer framework. User was expecting this to work for Issuing Framework. Further analysis was provided confirming the functionality of this hot fix.
Published January 31, 2016 - Updated October 8, 2020
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