Support Article
Requestor field in PDC says critical
SA-96504
Summary
Multiple disconnected requestors are present on the system with multiple entries for a single operator which are seven days old. This triggers multiple requestors alerts in the Pega Diagnostic Cloud. Requirement to remove the entries.
Error Messages
Requestor field in PDC says critical
Steps to Reproduce
Navigate to Admin Studio > Requestors.Root Cause
The unresponsive requestor list does not get purged.
Resolution
Perform the following local-change:
- Create a Dynamic System Setting (DSS) as below:
prconfig/timeout/browser/default - Set the desired value in seconds
Published January 23, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.