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Support Article

Required checkbox for field is not behaving correctly



Required checkbox for field is not behaving correctly in Firefox browser.

When focus is on a field which has "Required" checkbox checked , on clicking "Enter" button the flow is moving forward without showing any error on the screen. This functionality works fine with Internet Explorer and Chrome browser.

Error Messages

Not Applicable.

Steps to Reproduce

1) Create a section with atleast one text field which is mandatory.
2) When the focus is on mandatory field click Enter button on the keyboard without entering any value in the field.
3) Check that FinishAssignment activity will run and take the flow to the next step without showing any error on the screen.

Root Cause

The function event.returnValue does not work in Firefox to stop event propagation. 


Updated "checkEnterKeyNoSubmit" method to use preventDefaults API instead of event.returnValue.

The issue is resolved by HFix - HFix-20338.

After installation, PRPC might become unresponsive and there will be errors in log. This is due to a new class being introduced from a dependent HFix. The class methods are referenced in sections but since the class is not already loaded, error in the log is expected. Hence, it's advisable to restart so that the new class gets loaded. 

Published January 31, 2016 - Updated October 8, 2020

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