Support Article
Required field display validation error on tooltip selection
SA-16266
Summary
After the tooltip on one fields is opened and closed, the next required field on the screen displays a validation error message. Even if user does not fill the value in the required fields, the application displays the required message for the required fields.
Error Messages
Not Applicable
Steps to Reproduce
1. Create two text input fields in the section and make it required.
2. Configure so that the first field has a tooltip and configure an action to show smart info on click of the tool tip.
3. Configure so that the second field should be required.
Root Cause
After closing smartinfo, the next element gets automatic focus. This is performed for accessibility to support navigation using keyboard. When smartinfo is closed, the focus is on the next element which is required and if clicked outside, validation is fired on the required field.
Resolution
This is an expected behavior and this is performed for accessibility, to support navigation using keyboard.
Published January 31, 2016 - Updated October 8, 2020
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