Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Requirement is to clear all threads in single Ajax call

SA-56308

Summary



The requirement is to clear all non-dirty document threads using a single Ajax call when configuring the pzClearAllRecentItems activity. The browser must not send multiple Ajax calls to close all Service cases and relevant Interaction work objects.


Error Messages



Not Applicable


Steps to Reproduce



Unknown


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-43222.


 

Published July 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us