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Support Article

Requirement is to remove the IP Number from the pop up



On advancing in a flow, when the section has a required field not filled, the application displays a pop up screen with the Server IP Number. The requirement is to remove the IP Number from the pop up.

Error Messages

Here are examples of the popup (same test case in both the browsers):

When using the Chrome browser:

When using the Internet Explorer browser:

Steps to Reproduce

  1. Log in to the application
  2. Access a screen with required fields
  3. Advance in the flow

Root Cause

This is a security feature of the browser.


Here’s the explanation for the reported behavior:

This is a security feature of the browser and can be changed by adding custom alerts for the required fields (such as an external HTML with OK button). The alert display changes according to the browser and may contain the URL. However, the URL is not the IP address in a production environment unless that is the URL that was used to access the application.


Published July 25, 2018 - Updated October 8, 2020

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