Support Article
Review date for KM articles not calculated correctly
SA-81067
Summary
On editing a Resolved-Published article and adding a Review date, the Review date is calculated incorrectly based on the article Create date instead of the current date.
For example,
Consider an article created on January 1, 2019 and published.
The user edits this article and adds a review in a month. The Review date displays as February 1, 2019 which is in the past. The Review date is not calculated from the current date.
Error Messages
Not Applicable
Steps to Reproduce
- Create an article on January 1, 2019.
- Publish the article.
- Edit the article and add a Review in one month.
Root Cause
A defect in Pegasystems’ code or rules.
The Declare Expression rule referred to the create DateTime of the article instead of the article's current DateTime.
Resolution
Apply HFix-53616.
Tags:
Published December 2, 2021
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