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Support Article

Rich Text Editor Control - Content lost in flow in modal

SA-44631

Summary



Values entered using the Rich Text Editor (RTE) control, in a modal screen flow, are not posted to the clipboard on clicking the Next button before moving focus from the RTE control.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a section containing an RTE linked to a property and associate the section with a flow action.
  2. Add a pre data transform on the flow action to default the value of the property, which is used by the RTE.
  3. Create a tabbed screen flow to use this flow action.
  4. Launch the tabbed screen flow from a link with a 'Click' action to 'Launch flow in modal dialog'.
  5. Alter the RTE and click the 'Next >>' button without losing focus on the RTE, in the modal window. Content on the clipboard must display the value set by the pre data transform.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-37471.


Suggest Edit

Published November 24, 2017 - Updated October 8, 2020

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