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Support Article

Rich text editor does not receive (outer) tab focus

SA-78767

Summary



When tabbing to a Rich Text Editor (RTE) field navigates directly to the editing area instead of focusing the entire RTE.


Error Messages



Not Applicable


Steps to Reproduce



Tab through the controls on the screen. Tabbing to the RTE does not apply focus to the border of the editor and moves directly to the contained text area instead.


Root Cause



A third-party product issue: CKEditor.


Resolution



Here's the explanation for the reported behavior:

Pega uses CKEditor as the RTE.

For more information, refer to CKEditor's blog entry for 'CKEditor-WAI-ARIA-Usable-Accessibility' and the explanation regarding expectations and 508 accessibility.
Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

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