Support Article
Rich text editor does not receive (outer) tab focus
SA-78767
Summary
When tabbing to a Rich Text Editor (RTE) field navigates directly to the editing area instead of focusing the entire RTE.
Error Messages
Not Applicable
Steps to Reproduce
Tab through the controls on the screen. Tabbing to the RTE does not apply focus to the border of the editor and moves directly to the contained text area instead.
Root Cause
A third-party product issue: CKEditor.
Resolution
Here's the explanation for the reported behavior:
Pega uses CKEditor as the RTE.
For more information, refer to CKEditor's blog entry for 'CKEditor-WAI-ARIA-Usable-Accessibility' and the explanation regarding expectations and 508 accessibility.
Published August 15, 2019 - Updated October 8, 2020
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