Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Rich Text Editor shows scrollbars in review mode, print preview



When a user enters content beyond the boundaries of the Rich Text Editor (RTE) control, the user can see the scroll bars to view the content.

Error Messages

Not applicable

Steps to Reproduce

1. Create a section with an input field using the RTE control on it.
2. At runtime enter some text in the RTE field such that the text should exceed the boundaries of the input box and user can see the scroll bars.
3. Submit the case.
4. Open the case in Review or Confirm harness and see how the RTE field displayed.

Root Cause

A defect in Pegasystems’ code or rules. The word wrap attribute was not being set for the RTE control when contenteditable was false.


Apply HFix-28890.


Published August 23, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us