Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Root (Top Level) Taxonomy is not displayed when adding taxonomy

SA-29861

Summary



While adding a new taxonomy or creating a new content in Pega KM, Root (Top Level) Taxonomy is not displayed and populated.

Error Messages



Not Applicable.

Steps to Reproduce

  1. Launch KM portal from Designer studio.
  2. Click on Taxonomy on the left side.
  3. Click on add new category,
  4. Click on change parent
  5. Observe categories added are not seen. Even the parent category is not seen

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Perform the following local-change: 

Override System Settings, pyMaxRecords, and change it to 1000. 

 

Published November 23, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us