Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Rows of hierarchical table display incorrectly



The rows of the first column on the hierarchical table slide down and display incorrectly on opening the My Cases tab. This occurs when number of lines of text on one row is more than two.  

Error Messages


Not Applicable


Steps to Reproduce

  1. Click Launch in Designer Studio
  2. Launch the User portal
  3. Click the Menu button and select My Cases
  4. Open the All Tasks tab. Rows display incorrectly

Root Cause

A defect in Pegasystems’ code or rules. 


An enhancement request, FDBK-30708, is created for consideration by Pega Product Management. 


Published April 5, 2019 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us