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Support Article

RTE auto width does not display properly

SA-12873

Summary



Rich Text Editor is not displaying properly due to bad alignment.


Error Messages



No error message. The user interface is not proper.


Steps to Reproduce



Use an RTE with auto width and height and the layout width of Fill 100%.


Root Cause



Rich Text Editor was set to Auto and the height was also set to Auto. Whereas, the other RTE controls had custom height and width. The RTE Control which was failing with UI compatibility unlike other RTE controls were placed in a separate Layout.

Resolution



This issue is resolved through the following local-change:
  1. Change the RTE Control Width to Custom and Specified the width similar to others.
  2. Change the height of the RTE Control to Custom with height provided as other RTE Control.
  3. Placed the RTE control with issue in the same layout as others.
If the RTE control width is mentioned in pixels, it generates Guardrails Warning. To resolve the Guardrails warning, use width in percentage.

Tags:

Pega Platform Pega Platform 7.1.7 User Experience

Published August 31, 2015 - Updated October 8, 2020

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