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Support Article

RTE border does not display with Zoom less than or equal to 75%



Rich Text Editor (RTE) borders do not display when the browser's Zoom percentage is less than or equal to 75.

Error Messages

Not Applicable

Steps to Reproduce

  1. Include an RTE in a section.
  2. Reduce the Zoom level of the browser to less than 75%.

Root Cause

An issue in the custom application code or rules.
The size of the CKEditor (RTE) width changes dynamically when the Zoom level is reduced. As a result, the borders are overridden with the main content screen. Hence, the borders do not display.


Perform the following local-change:

Add the below code in the UserWorkForm:

  .cke_inner.cke_reset {
  border :1px solid black !important;

#cke_PEGACKEDITOR0 {border-color :transparent !important;}

Published July 17, 2020 - Updated December 2, 2021

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