Support Article

RTE data is overlapping with other controls data



The user is copiying the text from other webpage and pasting the text in RTE. While displaying the RTE in readonly mode, RTE's data is overlapping with other control's data.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure RTE

Root Cause

A software use or operation error : while copying the content from web page, it may copy the HTML and CSS, after pasting it in RTE it will render with copied formats, it results reported behavior.


Perform the following local-change:

After enabling the copy/paste tool bar option for RTE.

Reported behavior is resolved by using Paste as plaint text option while pasting the text in RTE.

Published June 16, 2017

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