Support Article

RTE data is overlapping with other controls data

SA-39518

Summary



The user is copiying the text from other webpage and pasting the text in RTE. While displaying the RTE in readonly mode, RTE's data is overlapping with other control's data.



Error Messages



Not Applicable


Steps to Reproduce

  1. Configure RTE

Root Cause



A software use or operation error : while copying the content from web page, it may copy the HTML and CSS, after pasting it in RTE it will render with copied formats, it results reported behavior.

Resolution


Perform the following local-change:

After enabling the copy/paste tool bar option for RTE.


Reported behavior is resolved by using Paste as plaint text option while pasting the text in RTE.


Published June 16, 2017

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