Support Article

RTE doesn't work in delegated rule

SA-37336

Summary



User has configured a data type with a RTE control for a property. They have reported the following issue:
- When entering records for the RTE control, Chrome does not save the data entered
- IE11 does not show RTE in editable mode but in read-only mode.


Error Messages

Not Applicable


Steps to Reproduce

  1. Configure a Data type with a RTE control for a property. ( Open TestDt )
  2. Try entering records for the RTE control property. ( Go to the Records tab and enter data in the RTE control )

- When entering records for the RTE control, Chrome does not save the data entered


- IE11 does not show RTE in editable mode but in read-only mode


Root Cause



Due to technical feasibility, there was no support for auto gen controls in report viewer so creating a feedback item to address this in future releases.

Resolution



An enhancement request, FDBK-19321, has been created for consideration by Pega Product Management.

Published May 2, 2017 - Updated May 17, 2017

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