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Support Article

Rule check-in comments missing in higher environments

SA-31397

Summary



When rules are moved from a development to a test environment, the rule history is missing.
 


Error Messages



Not applicable


Steps to Reproduce

  1. Create any rule and add in check-in comments to the rule.
  2. Migrate the rule to another environment, then check the comments.


Root Cause



There is a checkbox to include rule history in the product export feature. Make sure this checkbox is checked. 

Resolution



Here’s the explanation for the reported behavior:

The check box to include rule history was not selected properly. Select the option to resolve the issue.
Suggest Edit

Published December 24, 2016 - Updated October 8, 2020

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