Support Article
Rule-Message error appears intermittently
SA-20924
Summary
After calling a SOAP connector, the application can not open the correct instance of Rule-Message for a class.
Error Messages
"Attempting to access a rule with a bad defined-on class."
Steps to Reproduce
Create a Connect-SOAP rule. Execute it multiple times, this will eventually occur.
Root Cause
The message-reporting logic in the alert layer was missing the pxObjClass of a Rule-Message, which caused the error.
Resolution
Apply HFIX-26145
Published March 18, 2016 - Updated October 8, 2020
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