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Support Article

Rule Overrides tool does not display correct report

SA-86257

Summary



The Rule Overrides tool does not display the correct report with all the rule details.


Error Messages



Not Applicable


Steps to Reproduce

  1. Navigate to Pega Designer Studio > Application > Development > Rule Overrides.
  2. Enter a base Pega out-of-the-box ruleset as the 'base ruleset' and the custom layer ruleset as 'Masked by'.


Root Cause



A software use or operation error.


Resolution



Here’s the explanation for the reported behavior:

The Rule Override report displays the overridden rules. Rule Overridden are those rules which have the same Name, Class, and rule type, but have a different ruleset (however, the rulesets must be available to the operator).

Rule Siblings: Same name and rule type but with a different ruleset or class (the second part of pxInsKey is the same).

Published August 15, 2019 - Updated December 2, 2021

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