Support Article
Rule Overrides tool does not display correct report
SA-86257
Summary
The Rule Overrides tool does not display the correct report with all the rule details.
Error Messages
Not Applicable
Steps to Reproduce
- Navigate to Pega Designer Studio > Application > Development > Rule Overrides.
- Enter a base Pega out-of-the-box ruleset as the 'base ruleset' and the custom layer ruleset as 'Masked by'.
Root Cause
A software use or operation error.
Resolution
Here’s the explanation for the reported behavior:
The Rule Override report displays the overridden rules. Rule Overridden are those rules which have the same Name, Class, and rule type, but have a different ruleset (however, the rulesets must be available to the operator).
Rule Siblings: Same name and rule type but with a different ruleset or class (the second part of pxInsKey is the same).
Published August 15, 2019 - Updated December 2, 2021
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