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Support Article

Rule resolution does not retrieve rules from UIKit at runtime



Despite adding the UIKit on top of a custom application, the rule resolution retrieves rules from the custom application at runtime instead of the UIKit.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a new application.
  2. Add the UIKit application to the application hierarchy.
  3. Launch the Case Manager portal.
  4. Create a case (rules are fetched from the custom application instead of the UIKit).

Root Cause

In the rule resolution of the application at the client end, Theme-Cosmos is added on top of the UIKit. However, the common rule in both the rulesets is not retrieved from UIKit since it is unsupported. 


Perform the following local-change:

Keep the UI-Kit ruleset above the Theme-Cosmos ruleset.

Published December 2, 2021

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