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Support Article

RuleNotFound errors in logfile after upgrade



Error messages appear in log files after upgrading the application from PRPC  6.1 SP2 to Pega 7.1.7.

Error Messages
Caused by:

Steps to Reproduce


Root Cause

During upgrade, agents set with default access groups will have those access groups reset.


Ensure that agents, which require access to custom rulesets, are given additional access groups with the full range of rulesets. These custom access groups will not be reverted during upgrades.

Published December 21, 2016 - Updated October 8, 2020

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