Support Article
RuleNotFoundException after rules deployed to production
SA-21218
Summary
When rules are deployed in production an error appears during testing. This issue does not always occur.
Error Messages
RuleNotFoundException: Failed to find a 'RULE-OBJ-RuleType' with the name 'RuleName&=&PZPRIMARYPAGENAME=PYWORKPAGE' that applies to '@baseclass'; no rules with this name were found in the rulebase.
Steps to Reproduce
- Deploy rules to production.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change to the prconfig.xml file:
Set "systempulse/scanoffsetms" to 60000
Published March 24, 2016 - Updated October 8, 2020
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