Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Rules missing under application after Pega 7 upgrade



After upgrading from PRPC 6.2 SP2 to Pega 7.1.7, Service rules for example Service-JMS did not show under the application structure, where as the rule is present when searching for it.

Error Messages

Not Applicable.

Steps to Reproduce

1. After upgrading to Pega 7.1.7, login to developer studio.
2. Look for Service-JMS rule under application structure. Cannot find the rule.

Root Cause

The root cause of this problem is defect or misconfiguration in the operating environment.

​After an upgrade, lock the existing RuleSets and roll them into new versions before continuing development. This ensures that future development is based on the upgraded Pega RuleSets and that the applications consistently reference the latest features.


The explanation for this behavior is as follows:

RuleSet's must use the Lock & Roll Landing Page to update their Version prerequisites.

Published March 10, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us