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Support Article

RulesByName list view is not working properly



User is running OOTB RulesByName list view and in the result when drilled down on the report and clicked on any row the error is thrown.The error is thrown only when categorize by option contains more than one property.

Error Messages

Can't view undefined: not found in database or insufficient privilege.

Steps to Reproduce

  1. Execute RulesByName(Pega-WB:07-10-01) list view . Rule list is displayed with categorized by Rule type, Rule name
  2. Click on the very 1st rule of any category
  3.  In stead of opening the rule system shows attached error message

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFIX-30606


Published November 24, 2016 - Updated October 8, 2020

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