Support Article
Ruleset Skim fails due to checked out rules
SA-92748
Summary
PRPC 6.1 SP2 is upgraded to Pega Platform 8.3. When Skimming the rulesets, the Skimming process does not complete because some of the rules are checked out.
Error Messages
Not Applicable
Steps to Reproduce
- Move the rules from the lower version with rules checked out.
- Upgrade the application.
- Skim the upgraded rules.
Root Cause
A defect or configuration issue in the operating environment.
The Rules displayed as checked out in the pr4_rule_vw table, but not in the corresponding Rule table.
Resolution
Perform the following local-change:
- Review the Checkout entries in the pr4_rule_vw table and the corresponding Rule tables.
- Remove the erroneous Checkout entries from the pr4_rule_vw table.
Published July 25, 2020 - Updated December 2, 2021
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