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Support Article

Ruleset version does not display after Product file import



When importing a Product file to a higher environment, the Ruleset form does not display the Ruleset version.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a Product file.
  2. Import the file.

Root Cause

The Exclude non-versioned rules option was checked for the Product file. The Ruleset name and Ruleset version rules are non-versioned. Hence, they were not included in the file.


Perform either of the following local-changes:
  • Uncheck the Exclude non-versioned rules option to exclude the non-versioned rules.
  • Include specific non-versioned instances in the 'Individual instances to include' section.


Published October 13, 2018 - Updated December 2, 2021

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